Shipping policy
Our business hours are (Monday thru Friday) and do not include the weekend. Holidays can cause a slight delay in shipping if it falls on a week day.
If you need express shipping, please contact me before purchasing to ensure I can meet your deadlines.
Domestic Shipping: depending on your zip code.
USPS Priority Mail has a delivery time of 2-4 days.
USPS Ground First Class has a delivery time of 5-8 days.
All US shipping labels include tracking numbers.
International Shipping:
Delivery time depends on the country - usually 7 - 16 days, although customs can occasionally delay packages further. Once the package has been shipped and is in the possession of USPS, actual delivery time is dependent upon USPS and is out of House of Remnant Soul's control. International buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the US.
If your order is needed by a specific time and you have any concerns, please contact us before purchasing the item to ensure the time to ship + the delivery time will reach the final destination in your expected time frame.
*All shipping costs are the responsibility of the buyer and are non-refundable in any event an item must be returned.
Please make sure you have the correct address listed. We are always excited to mail gift items as well. It is important to have the giftee name and address correct. Please note when ordering if it is a gift.
If any package is returned to the seller due to an invalid/undeliverable address provided by the buyer, the buyer will be responsible for the second shipping payment.